Contact

Need Help?

We're here to help with any questions about our products, orders, or services.

Get in Touch

Email: info@heritageloomco.com
Business: Heritage Loom Co.
Address: 618 Jersey Ave Apt 1, Winston-Salem, NC 27101

Contact Form


Frequently Asked Questions:


How long does my order take?
Each blanket is made to order in the USA. Most orders arrive within 6–8 days of placing your order. Some coast-to-coast deliveries may take up to 12 days.

Can I track my order?
Yes, you’ll receive a shipping confirmation email with tracking information once your order ships.

Do you accept returns?
We accept returns only for defective items or production errors.

Please review our complete return policy here: /policies/refund-policy

Response time:
We respond to all messages within 24–48 business hours.